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Recent Blog Posts

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Subject Author
[Webinar] - Driving Profitability & Utilization for your Service Organization: Determining Your Service Strategy 1 week ago in Field Service Network by Roger Hom Employee Roger Hom
[Webinar] - Connected Field Services for Oil and Gas 2 weeks ago in Field Service Network by Roger Hom Employee Roger Hom
Monthly Community Goal: April 4 weeks ago in Field Service Network by Nicole Guzzo Employee Nicole Guzzo
[Webinar] - Raise Field Service Productivity with an Integrated Knowledge and Inventory Solution 1 month ago in Field Service Network by Roger Hom Employee Roger Hom
Winning the Gold in Adoption Practices- Article 1 2 months ago in Education by Paige Karno Employee Paige Karno
Monthly Community Goal: March 2 months ago in Field Service Network by Nicole Guzzo Employee Nicole Guzzo
ServiceMax Tips: How to Submit a Product Enhancement Idea 2 months ago in Education by Angie Hanning Employee Angie Hanning
Maxpert Webinar: Build Your Outcomes-based Service Empire with Proactive Maintenance 2 months ago in Field Service Network by Roger Hom Employee Roger Hom
Winter '18 Release Training 2 months ago in Education by Dean Ichikawa Employee Dean Ichikawa
Monthly Community Goal: February 3 months ago in Field Service Network by Nicole Guzzo Employee Nicole Guzzo
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Top Participants

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Richard Lewis
Nicole Guzzo Employee
Rob van Waveren
Michael Majerus
ServiceMax Knowledge
Adam Cooper
Deirdre Yee Employee
Chris Thompson Employee
Brenden Burkinshaw
Timothy Schrimpf

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  • Brenden Burkinshaw achieved level 2 in the Mission: Curator
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Matters Most
Melanie McKinley
Melanie McKinley in Customer Support Portal2 weeks ago (Show moreShow less)
Is there a maximum # of lines alllowed on a Work Order?
A few of my techs are currently using a WO that has 216 labor & expense lines on it but they're unable to add any more,  They get the "undefined" error msg below.     Is there a maximum # of lines allowed on a Work Order?  If so, how many and can we allow more somehow? thanks
in Customer Support PortalLike (1)
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Mark Taylor
Mark Taylor (to Melanie McKinley) 18 hours ago (Show moreShow less)
Others have responded with the typical reasons for the Undefined error but on the subject of the number of WD allowed: As far as I know there is no technical limit but we have found that it will be limited by the Salesforce governor limits on the objects. We have a pseudo limit of about 200 WD because of the number of triggers and calls firing…
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Richard Lewis
Richard Lewis in About This Community8 months ago (Show moreShow less)
Why do some Top Participants show their Community level and some don't?
As shown by the screenshot, the Community level is shown for some users in the Top Participants section of the home page and not for others. Why is this?     Deirdre Yee and Nicole Guzzo any ideas?
in About This CommunityLike (1)
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Richard Lewis
Richard Lewis (to Nicole Guzzo) 2 days ago (Show moreShow less)
Thanks. I am using chrome if that helps.  Regards, Richard
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Richard Lewis
Richard Lewis in About This Community8 months ago (Show moreShow less)
Leaderboard Hyperlink isn't working properly
When I am viewing a mission in the rewards section of my profile and I click on the mission name to open the pop up that shows me what I can earn points towards that mission for, there is a link to the leaderboard. I would expect this to take me to the leaderboard for that mission but instead it takes me to the overall leaderboard. Nicole Guzzo… (Show moreShow less)
in About This CommunityLike (1)
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Richard Lewis marked Nicole Guzzo's answer correct
Richard Lewis
Richard Lewis in About This Community5 months ago (Show moreShow less)
Can I organise my community bookmarks into folders?
Is there a way to create folders for my bookmarks within the community?   For example one folder for helpful documents, one for how to, one for knowledge articles, one for discussions in progress, one for questions I am helping answer?
in About This CommunityLike (1)
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Richard Lewis marked Nicole Guzzo's answer correct
Profile Updates

  • Adriano Vega updated an avatar:

    Adriano Vega
AJ Sless
AJ Sless in About This Community3 days ago (Show moreShow less)
Looking for all Service Professionals!
Looking for all Service Professionals to join Cantel Medical and our IT Organization!    https://jobs1-cantelmedical.icims.com/jobs/3939/senior-business-systems-analyst-%28customer-applications---sales%2c-marketing%2c-customer-care%2c-and-service%29/job?iis=Social+Networks&iieid=pl15245107342883766eExcited to be adding another member to our… (Show moreShow less)
in About This CommunityLike (2)
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Srinivasa Yeduru
Srinivasa Yeduru in Customer Support Portal3 days ago (Show moreShow less)
ServiceMax Migration Items Order
ServiceMax Migration Order:: What is the Specific Order that we should be migrating ServiceMax Configuration Items. In the Migratation tool I can see the order is Configuration Profiles, Counter Rule, DC Views, Invetnory Process, Mobile COnfiguration, PM Process, SFM Mobile Permissions, SFM Searches, SFM Transactions, SFM Wizards, SPM, Spare… (Show moreShow less)
in Customer Support PortalLike (0)
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